‍ ‍

Your privacy is incredibly important to me. This policy explains how I collect, store, use, and protect the personal data of my clients (adults and teenagers) in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Data Collect

I only collect data that is essential for delivering secure and effective online mentoring services. This includes:

  • Contact Information: Names, email addresses, phone numbers, and physical addresses.

  • Guardianship Info: Names and contact details of parents/guardians (for clients under 18).

  • Sensitive Personal Data: Information regarding diagnoses, sensory profiles, learning support needs, and brief mentoring session notes.

2. How I Collect and Use Your Data

  • Data is collected directly from you (or your guardian) via contact forms, onboarding questionnaires, and email correspondence.

  • It is used strictly to schedule sessions, tailor executive function strategies, send neurodivergent-friendly session reminders, and process invoices.

  • No Video Recordings: Online sessions are never video or audio recorded by me, and clients/guardians are prohibited from recording sessions without explicit written consent.

3. Data Storage and Security

  • As a digital-first business, all data is stored on secure, password-protected cloud storage platforms that utilize end-to-end encryption.

  • No data is stored on unsecured local drives.

  • I retain client notes and records for 6 years after our final session to comply with tax and professional liability insurance standards, after which it is permanently deleted.

4. Third-Party Sharing and Teen Privacy

  • Strict Confidentiality: I will never sell, rent, or distribute your personal data to third parties or marketing companies.

  • Teen-Adult Boundaries: For teenage clients, summary updates regarding attendance or scheduling are shared with parents. However, deeply personal disclosures made during mentoring sessions remain confidential to build a trusting environment, unless a safety risk emerges.

  • Safeguarding Exception: Confidentiality will be broken only if I have reason to believe a client is at immediate risk of serious harm to themselves or others, or if required by law.

5. Your Legal Rights

Under the UK GDPR, you have the right to request a copy of the data I hold about you, request corrections to inaccurate data, or request the deletion of your personal data (where it does not conflict with legal record-keeping requirements).

If you have any questions or wish to exercise your data rights, please contact me directly at chloeprisknd@outlook.com.


Privacy Policy